I can't log in to my Stitch Pay Later account

Stitch now uses single sign-on (SSO). Go to app.stitch.money and sign in with your linked social profile.

If you previously signed in another way

You may need to link a social profile to your existing account:

1. Tap Trouble Signing In on the sign-in screen.
2. Sign in using the mobile number associated with your account and the one-time password (OTP) sent to you.
3. Follow the prompts to link a social profile.

Once linked, use that social profile to sign in going forward. See Trouble signing in? Link a social profile to your account for the full guide.

Not getting the OTP / verification SMS

• Check that the mobile number on your account is correct and active.
• Make sure your phone has signal and SMS isn’t blocked.
• Wait 60 seconds, then click Resend.

Changing your email or losing account access

If you can sign in, open Account, enter your new email and enter the verification code sent to it. Once verified, it becomes your primary account email.

If you cannot sign in, have lost access to your phone or cannot complete the email change, contact help@stitch.money and describe the access problem. Do not send passwords, OTPs or verification codes.

You don’t remember which email you used

Use the social profile linked to your account. If you need to link one, follow Trouble Signing In using your registered mobile number. If you cannot access that number or cannot complete the flow, contact Stitch Support with the step and exact error. Do not send a full ID number, password or verification code in an ordinary support message.

Related articles

• Where can I see my Stitch Pay Later plan?
• What is Stitch Pay Later?
• How do Stitch Pay Later credit limits work?