I'm having trouble signing up for Stitch Pay Later

Go to app.stitch.money and follow the social sign-up steps. Creating a Consumer account does not mean Pay Later has been approved.

Applying for Pay Later

The application includes identity and credit checks. Have your South African ID number, South African mobile number and a working camera available, and follow the steps shown in the app. Enter sensitive details only in that process.

If an account or identity already exists

Use your existing account rather than creating another one. Sign in with its linked social profile. If you need to link a social profile, choose Trouble Signing In, verify the mobile number associated with the account and follow the linking prompts.

If you cannot access the registered phone, or the existing-account or ID message still prevents you continuing, contact Stitch Support with the exact message and step. Do not create another account to bypass it.

If verification or the application fails

Identity verification and credit assessment are separate. The message alone may not identify the result. See Why does the app say verification failed?. If the application was declined, we cannot promise a new assessment or retry date.

For a technical error, describe what happens and what you have already tried. Do not send passwords, OTPs, full ID numbers or card details in an ordinary support message.