Why am I being asked for payslip or income verification?

Stitch may ask for documents to support the income and affordability information in your application. For Extend, this helps us assess the new repayment plan for your existing Split balance.

Where to provide your documents

Sign in at app.stitch.money, open Borrow, select the eligible plan under Orders, then choose Extend now. On mobile, find Borrow in the menu. Continue through the application and follow the document instructions shown.

What should I upload?

The app shows which documents to provide and the period they should cover. These may include payslips or bank statements. Make sure every page is complete and legible, and follow the file requirements on the upload screen. Upload a PDF or a clear JPG or PNG image. Your documents are checked in the app.

Stitch handles uploaded documents in line with our Privacy Policy.

Need help with a document or upload?

Contact Stitch Support if you cannot provide a requested document or an upload fails. Include the error message and the application step so we can help you continue.

Check your application under Borrow for its progress. Continue following your existing plan's schedule until your new Extend plan is activated.

See Why am I being asked for more verification?.